I just pulled into the Shop at random because I thought my car was seconds from exploding due to no oil pressure. I thought maybe she was a goner. Not only were the staff friendly and receptive from minute one, they fixed the problem and thoroughly explained the whole problem. I'm not car-savvy at all, despite being raised by a mechanic father, and I really appreciated the way they explained everything completely. They didn't treat me like an idiot, even though I was way overdue for an oil change and often asked for clarification, which can be rare for mechanics. They were forthright with the pricing and, when it was apparent that the repairs would take longer than they first anticipated (older Volvo parts can be tricky to get ahold of) they were really apologetic, which I also appreciated. The issue has been resolved and my car's running better than she has in forever. Would definitely recommend. I haven't been treated so kindly by a mechanic since my dad used to fix my cars growing up.